Compliance

NIORD constantly monitors the risk of impairment to the organisation’s business model, reputation and financial condition, from a failure to meet laws, regulations, internal standards and policies.

The company operates within a low overall risk range; the lowest risk appetite relates to compliance where the risk level is set to a minimum. The risk tolerance level regarding HSE issues is zero.

Privacy Policy

This website privacy policy sets out the various areas concerning user privacy. It outlines the obligations and requirements of users, the website and NIORD as website owners. Furthermore, the way this website processes, stores and protects user data and information will also be detailed within this policy.

If you have any queries about NIORD’s use of personal data, please contact us as at:

NIORD
Solheimsgaten 5
5058 Bergen
Telephone no: +47 55 55 95 00

Data Processor Officer
Birger Christian Kindt
Office: +47 55 55 95 27
Mobile: +47 476 86 490
E-mail: dpo@norclub.com

THE NIORD WEBSITE

NIORD takes a proactive approach to user privacy. We ensure that the necessary steps are taken to protect the privacy of users of this website throughout their visiting experience. Our website complies with all Norwegian and UK national laws and requirements for user privacy.

USE OF COOKIES

  • Cookies are small files saved to the user’s computer’s hard drive that track, save and store information about the user’s interactions and usage of a website. This allows the website, through its server, to provide users with a tailored experience.

  • We may use cookies to remember personal settings you have chosen at our website. In no other context do we use cookies to collect information that identifies you personally. Most of the cookies we set are automatically deleted from your computer when you leave our website or shortly afterwards.

    We use anonymous session cookies (short-term cookies that disappear when you close your browser) to help you navigate the website and make the most of the features. If you log into the website, application or a course as a registered user, your session cookie will also contain your user ID so that we can check which services you are allowed to access.

    This website uses tracking software to monitor its visitors to better understand how they use it. This software is provided by Google Analytics which uses cookies to track visitor usage. The software will save a cookie to your computer’s hard drive in order to track and monitor your engagement and usage of the website, but will not store, save or collect personal information.

  • You can easily opt out of the use of cookies by changing the security settings in your browser. We have made a list of links to guidelines on how to change your settings for the most popular browsers:

    Chrome

    Firefox

    Safari

    Safari on iPhone, iPad or iPod

    Opera

    Internet Explorer

PERSONAL INFORMATION

Whilst using our website, software applications or services, you may be required to provide personal information (name, address, email, account details, etc.). We will use this information to administer our website, applications, client databases and marketing material. We will ensure that all personal information supplied is held securely in accordance with the General Data Protection Regulation (EU) 2016/679, as adopted into law of the Norway and United Kingdom in the Data Protection Act 2018. Further, by providing telephone, fax and email details, you consent to NIORD contacting you using that method. You have the right at any time to request a copy of the personal information we hold on you.

  • How do we collect information?

    NIORD collects information in several ways:

    We collect anonymous information about you and your actions when you visit our website. We do this through the use of cookies and scripts as described above.

  • We collect information such as your name and email address when you sign up to our newsletter(s). Your data will be enrolled via the newsletter provider Campaign Monitor and also stored in our CRM system.

  • We collect information such as your name, email address, phone number and practical details connected to the event such allergies, diet requirements or special needs. The practical details will be deleted no later than 14 days after the event has ended. We use the third-party provider proviso.no. as a data processor.

  • We collect information such as the responder’s preferences and satisfaction with NIORD in order to be able to improve our services. The responses will be handled confidentially and without the intent to identify the responder. We use the third-party survey provider Netigate as a data processor.

  • Personal data collected outside of our website may be uploaded and used for online activities.

    This may be related to, for example; contests, newsletter sign ups, purchases and reservations.

    Depending on your settings or the privacy policies for other online services, you may give us permission to obtain information from your account with those other services. For example, this can

    be via social media or by choosing to send us your location data when accessing our website from your smartphone.

    How long do we keep your data for?

    NIORD will not retain your personal information longer than necessary. We will hold onto the information you provide either while your account is in existence, or as needed to be able to provide services to you, or (in the case of any contact you may have with our employees) for as long as is necessary to provide support-related reporting and trend analysis only.

    If legally required or if it is reasonably necessary to meet regulatory requirements, resolve disputes, prevent fraud and abuse, or enforce our Terms and Conditions, we may also retain some of your information for a limited period of time as required, even after you have closed your account, or it is no longer needed to provide services to you.

  • NIORD will not sell or rent your personally identifiable information, gathered as a result of filling out the site registration form, to anyone.

  • We understand that you trust us with your personal information and we are committed to ensuring you can manage the privacy and security of your personal information yourself.

    With respect to the information relating to you that ends up in our possession, and recognising that it is your choice to provide us with your personally identifiable information, we commit to giving you the ability to do all of the following:

    You can verify the details you have submitted to NIORD by contacting our DPO as listed above. Our security procedures mean that we may request proof of identity before we reveal information, including your e-mail address and possibly your address.

    You can also contact us by the same method to change, correct, or delete your personal information controlled by NIORD regarding your profile at any time.

    You can always feel free to update us on your details at any point by contacting us by email.

    You can unsubscribe from receiving marketing emails from us by clicking the “unsubscribe” link at the bottom of any newsletter. Once you do this, you will no longer receive any newsletters from us.

    You can request a readable copy of the personal data we hold on you at any time. To do this, please contact us.

    Please note, we are constantly reviewing how we process and protect data. Therefore, changes to our policy may occur at any time. We will endeavour to publicise any changes.